Changed Your Mind or Item Is Damaged?
We understand that sometimes things don't go as planned. If you've changed your mind or received a damaged item, we're here to help. Simply let us know what went wrong and send us a picture along with your order number. We'll be more than happy to assist you with a hassle-free return. The best part? We'll cover the cost of return shipping, so you can order with confidence!
Our 15-Day Return Policy:
You have 15 days from the date of receiving your item to request a return. To be eligible for a return, your item must be in the same condition as when you received it – unworn or unused, with tags, and in its original packaging. Additionally, please provide the receipt or proof of purchase.
Starting a Return:
To initiate a return, simply contact us. If your return is accepted, we'll provide you with a return shipping label and detailed instructions on how and where to send your package.
Damages and Issues:
Please carefully inspect your order upon reception. If you notice any defects, damages, or receive the wrong item, please contact us immediately. We're here to assist you and ensure that you have a satisfactory experience.
Once we receive and inspect your return, we will notify you of the approval status for your refund. If approved, the refund will be processed automatically to your original payment method.
Please note that it may take a few days for your bank or credit card issuer to process and post the refund to your account.
We reserve the final rights regarding returns and refunds. Our goal is to ensure your complete satisfaction, and we'll do our best to resolve any issues that may arise.