Shipping & Delivery Policy

We offer FREE shipping on many products, subject to carrier size and weight restrictions.
Depending on the size of the product, free delivery is available for Canada, USA, and UK.

For all other countries, please email us with your shipping address and the product(s) you're interested in, and we will provide a shipping quote and estimated delivery time.

Carriers & Tracking
We use trusted carriers including Canada Post, USPS, UPS, FedEx, Canpar, Purolator, PostNL or similar.
All orders include online tracking, allowing you to monitor the progress of your package from dispatch to delivery.

Dispatch Time

• Most orders ship within 2 business days from Canada.
• Made to order items (such as custom paintings or canvas prints) require 2–3 weeks to produce and dispatch.

Estimated Delivery Times

• Canada: 1–6 business days
• USA: 2–7 business days
• UK: 4–8 business days
• Other International Destinations: Delivery times vary. Please contact us for details.

Note: Delivery times are estimates and may vary based on carrier performance, customs clearance, urban or rural destination, and other unforeseen factors beyond our control.

Exceptions & Delays

Delivery timelines may be affected by factors such as customs, weather conditions, network delays, or unforeseen events.

Delivery Support
While we are not responsible for carrier delays, we are always here to support you. If your order is delayed, we will assist you with tracking and coordination to help expedite delivery wherever possible.

We want you to be completely satisfied with your purchase, which is why we offer a hassle-free returns policy.

We've made the returns process simple and convenient. Our dedicated customer support team is here to assist you every step of the way.

To initiate a return, please contact us through any of the following channels:

1. Email: Reach out to us at contact@accentcollection.com to request a return.

2. Whatsapp: Message us at +1.647.945.8502 or click on the Whatsapp icon located at the bottom right of your screen.

Our team will guide you through the necessary steps and provide you with a return shipping label, if applicable. Please ensure that the item is in its original condition, unworn or unused, with tags attached and in its original packaging.

Once we receive and inspect your returned item, we will process your refund according to our refund policy. We strive to make the refund process as smooth as possible, ensuring a prompt and fair resolution.

Should you have any questions or require further assistance regarding returns, please don't hesitate to reach out to us. Your satisfaction is our top priority, and we are here to ensure that your shopping experience with us is enjoyable and worry-free.

Click Here for Detailed Returns Policy